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  1. Counteraction 2: Customer Relations in Public Libraries (1989 Video)

    Director
    Keith Lund
    Producer
    Rob Darnall
    Subject
    Librarianship
    Distribution
    Sale, Videocassette. VHS. col. 25 min.

    Six case studies in which the effects of poor staff attitudes and behaviour are contrasted with those resulting from more satisfactory staff performance. Shows situations commonly occuring in libraries:...

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  2. Visual Aspects of Public Relations, The (1978 Multimedia)

    Producer
    Anthony Hugh Thompson
    Subject
    Librarianship
    Distribution
    Sale, Audiocassette. 12 min.; 69 slides. col.

    Aims to stimulate librarians and library students into a consideration of the library environment and its effects on library users. The programme raises questions about advertising the existence of the...

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  3. Scandinavian Libraries, Series (1977 Video)

    Subject
    Librarianship
    Distribution
    Sale, Videocassette. Standard formats. col. 24-37 min. each

    Full descriptions in Brighton Polytechnic catalogue.

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  4. I Want to Join the Library (1984 Video)

    Director
    Tom Evans
    Producer
    Michael J Wells
    Subject
    Librarianship
    Distribution
    Sale, Videocassette. U-matic, VHS. col. 24 min.

    Shows the interpersonal problems involved in user reception, and ways in which those problems can be overcome. Illustrates both right and wrong ways of receiving new users to the library. The dramatised...

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  5. Worthing Public Library (1980 Video)

    Director
    Brian Hill
    Subject
    Librarianship
    Distribution
    Sale, Videocassette. Standard formats. col. 33 min., 1997 sale: £20.00 (+VAT +p&p)

    Using interviews with staff, John Allen, who is County Librarian of East Sussex, illustrates the services and modern facilities offered to the community by Worthing Public Library in West Sussex. With John...

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  6. Assertiveness: Effective Interaction with Library Users (1992 Video)

    Subject
    Librarianship
    Distribution
    Sale, Videocassette. VHS. col. 20 min., 1994 sale: £85.00 (+VAT inc. p&p)

    Demonstrates the importance of assertiveness for effective interaction with library users by comparing the effects of aggressive, submissive and assertive behaviour when dealing with awkward situations.

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  7. University Library Architecture in Britain (1982 Multimedia)

    Subject
    Architecture
    Distribution
    OUT OF DISTRIBUTION, Audiocassette. 14 min.; 70 slides. col.

    Between 1960 and 1982 over 30 new university library buildings have been built in Britain. The programme shows 16 of them, discussing their individual merits and describing some of the problems that...

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  8. Public Order, The (1982 Video)

    Subject
    Law
    Distribution
    Hire, Videocassette. U-matic, VHS. col. 55 min.

    This series of three one-hour programmes uses the ‘hypotheticals’ technique which has been pioneered in the UK by Granada. A panel of police officers from constable to chief constable, and others from...

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  9. Welcome to the Library (1984 Multimedia, Video)

    Director
    Tom Evans
    Producer
    Helen Davies; Tom Evans
    Subject
    Librarianship
    Distribution
    Sale, Audiocassette. 15 min.; 80 slides. col. Videocassette. VHS. col. 15 min.

    Demonstrates the importance of interaction between staff and users in determining the impression users receive of the staff and, through the staff, the service. Follows in a light-hearted manner, two ladies...

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  10. Books and Beyond (1980 Video)

    Director
    Tony Trafford
    Subject
    Librarianship
    Distribution
    Hire or sale, Videocassette. U-matic, VHS. col. 29 min.

    Shows the use made of the Sheffield City Libraries by a typical Sheffield family. The activities of all sections are illustrated ranging from branch and mobile libraries to the more specialised libraries....

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11-20 of 81 results | Page 2 of 9
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