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NHS ombudsman William Reid tells Helen Costello the number of complaints about the NHS has shot up to record levels because people are more willing to complain.
Parliamentary Ombudsman William Reid interviewed on the Child Support Agency following publishing of his report into it. It looks at how it has been badly run and how men have been wrongly accused of being...
William Reid, Parliamentary Ombudsman interviewed on his report into the Child Support Agency. It looks at how he thinks it was set up too hastily.
Several London hospitals have been criticised by the National Health Service ombudsman. Complaints about the NHS have more than doubled in the past five years to a record level. Jeff Collins reports....
Interview with Parliamentary Ombudsman, William Reid, about criticism of the Child Support Agency (CSA) over inaccurate assessments in over half its cases, following the publication of a new report, along...
London Today programme with news read by Jonathan Staples and Martin Young in the studio. Main story is Dunblane massacre by Thomas Hamilton. Includes outside broadcast at Dunblane with Graham Leach and Ed...
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