Don Page on the London Ambulance computer crash

Title

Don Page on the London Ambulance computer crash

Genre

Interview

TX Date

25 Feb 1993

Year of production

1993

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Duration

00:08:34

Description

Peter Deeley interview for Angela Rippon FM Drivetime show with Don Page on the inquiry report into the breakdown of London Ambulance Services’ emergency aided despatch computer system. Page, who led the inquiry, criticises the timescale for the system’s introduction, lack of staff training and management error in not listening to staff observations. Calls for the phased introduction of such systems in partnership with staff, and new management.

Contributors

Peter Deeley; Don Page

Keywords

London; Reports; Ambulance services; Public administration; London Ambulance Service; Computer systems; Drivetime (radio programme)

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