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Introduces the principles behind the quality initiatives leading to the BS 5750 standard. Smith and Jones provide a ready-made means of introducting the subject to an organisation.
Low-budget, feature-length version of the play in a modern urban London setting. According to The Guardian (2019), director Christine Edzard makes it into a ‘thinly veiled commentary on the inequalities of...
Four extracts showing why managers need to listen actively to colleagues and staff when talking to each other.
By showing five examples of poor communication and then the results, shows that clear communication is vital to effective management.
The four main points of selection interviewing - prepare, organise, explore, project - are explained and demonstrated in mock interviews with the two presenters.
Examines the anger and frustration of British black people and the transformation in black attitudes that led to it. Archive material reveals early British attitudes to black immigrants, and actors from the...
In 1803 when the British arrived to establish a penal colony there were some 4000 aborigines on the island of Tasmania. By 1876, after a few decades of systematic persecution and atrocity, they had been...
Video recording, using a single, fixed camera of the Royal Shakespeare Company’s 1991 production of Twelfth Night. Directed by Griff Rhys Jones with Freddie Jones as Malvolio and Sylvestra Le Touzel as Viola.
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