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Records the proceedings of an industrial tribunal in which Martin Jukes, QC, chairs the panel which hears a case specially constructed to illustrate a number of teaching points about the conduct of such...
Three case studies of statistical simulation in cases where it is not possible to carry out the experiment in the real world. On a nature reserve in Oxford, statistical simulation techniques are used to...
Shows the handling of an individual grievance raised by an NHS administrative staff member. Illustrates correct procedures.
A disciplinary interview leading to a final warning, conducted according to NHS procedures.
Shows the handling of an individual grievance raised by an NHS nurse. Illustrates the correct procedure.
Shows events leading up to a demarcation dispute over the unloading of goods from a lorry.
The proceedings of an area health authority appeal hearing, with the panel considering an appeal against the final warning instituted in Part 4.
An introduction to human-computer interaction and user-centred design. Uses as a case study the law firm Linklaters & Paines, which introduced ACCESS, a new information system for its users, lawyers and...
Shows a concilation/mediation panel hearing management’s and union’s respect cases regarding a one-day dispute by domestic staff at a psychiatric hospital. The principal events surrounding the dispute...
Deals with a complaint to a catering manager from his staff and shop steward regarding poor working conditions, the events leading up to this and the subsequent meeting.
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