Results

Full access to all collections is a privilege of BUFVC membership. If you are already a BUFVC member, please log in. Otherwise you may join now.
2 results | Page 1 of 1
« First
‹ Prev1Next ›
Last »
Sort results by

  1. Holding the Line (2003)

    Subject
    FE; Mental Health and Counselling; Social welfare
    Distribution
    Sale, DVD (Region 2 PAL, 72 minutes), £50.00

    The telephone provides many people with their primary means of accessing information and seeking support. This video covers the key issues that anyone needs to bear in mind if their work involves them in...

    DVD Find DVD Find Other Other To order To order

  2. Hotlines Series (2000)

    Subject
    Business studies; FE
    Distribution
    Sale, VHS (PAL, 12 x 13 mins approx), £150.00 each or £1,500 set of 12

    A series of 12 video tapes, developed by psychologist Eve Ash, designed to improve motivation, professionalism, call skills and customer service for call centre staff. Filmed on location at an international...

    DVD Find DVD Find Other Other To order To order
About marked records »