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  1. I Am a Tourist! (1995 Video)

    Subject
    Business studies
    Distribution
    Free loan Sale, Videocassette. VHS. col. 26 min., 1997 sale: £11.95 (inclusive)

    A ‘behind-the-scenes’ look at customer care and marketing, showing how English Heritage meets the need of visitors and markets itself in the tourism industry. The video is a case study of Dover Castle,...

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