The new and improved Off-Air Back-Up Recording web page is designed to provide greater support and guidance to users and Off-Air Representatives within your institution. Its FAQ sheet highlights some of the Off-Air Service’s finer details, and aims to help with requestor and authentication problems.

You can also find a series of visual guides which will help you get the most out of your search, show you how to set up your preferences, and detail the process of placing requests and ordering Off-Air recordings.

We recommend you bookmark this page for ease of reference. Take a look here.