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Unidentified female financial analyst(?) on Yorkshire Water’s failure to invest.
Unidentified male speaker (poss. Labour MP Frank Dobson) on Yorkshire Water; says the industry needs to be properly regulated.
Unidentified male speaker (from licensing authority?) says things will get better for Yorkshire Water.
Unidentified male spokesman for Yorkshire Water says the company did well not to cut off supplies during the drought but must address customer expectations.
Unidentified female speaker expresses hope that inquiry will look into what went wrong for Yorkshire Water and that events of last year in West Yorkshire will never be repeated.
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