John Major unveils extensions to citizens charter

Title

John Major unveils extensions to citizens charter

Genre

News report; Interview; Speech

TX Date

27 Jan 1992

Year of production

1992

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Duration

00:03:48

Description

Paul Rowley reports on the additions to the Citizens Charter, designed to improve public services and penalise those who underachieve. John Major makes a keynote address to business leaders in London in which he outlines his programme including the Chartermark for outstanding public services, and states the aims of the charter. Shadow Environment Secretary Bryan Gould claims the charter has been a resounding flop, whilst the Liberal Democrat deputy leader Russell Johnston believes it will only work well if the Government supports public services.

Contributors

John Major; Paul Rowley; Bryan Gould; Russell Johnston

Keywords

Awards; Local authorities; Health services; Public finance; Hospital patients; Public service; Performance management; Citizens Charter

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