British Universities Film & Video Council

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  1. Just Do It (2001)

    Subject
    Business studies
    Distribution
    Sale, DVD (PAL, 29 minutes), £34.99

    A course looking at the changing role of the manager and different management styles. The Chief Environmental Health Officer at Bromley Council has created a highly customer-responsive culture through the...

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  2. Some Like It Hotter!: Handling Complaints in Residential Care (1994 Video)

    Subject
    Social welfare
    Distribution
    out of distribution, Videocassette. VHS. col. 19 min.

    A video-based pack offering training in examining complaints and the complaining process in residential homes. An audio documentary introduces the procedures to follow and the people to contact when things...

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  3. Making It Home: Achieving Quality in Residential Homes (1993 Audio, Video)

    Subject
    Social welfare
    Distribution
    out of distribution, Audiocassette. 70 min. Videocassette. VHS. col. 47 min.

    A staff development package designed to promote quality in residential homes by enhancing observation skills and encouraging the introduction of positive change through discussion. The video documents a day...

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  4. Quality in Practice (1993 Video)

    Subject
    Business studies
    Distribution
    Out of Distribution, Videocassette. VHS. col. 2 x 25 min., 1997 sale: £295.00 (+VAT +p&p)

    Looks at two different but complementary approaches to quality in business. Emphasises the practical aspects of implementing a quality system and features interviews with the management and staff of four...

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  5. Quality in Schools (1992 Video)

    Subject
    Education
    Distribution
    OUT OF DISTRIBUTION, Videocassette. VHS. col. 2 x 60 min., 1995 sale: £340.00 (+VAT +p&p)

    A video-based training programme through which schools can formulate their own model of quality assurance. It explores the expectations and attitudes of people inside and outside the school, it demonstrates...

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  6. Journey to Excellence, The (2 Parts) (1987 Video)

    Subject
    Business studies
    Distribution
    OUT OF DISTRIBUTION, Videocassette. Standard formats. col. 22, 33 min.

    Looks at the requirements needed to achieve ‘excellence through quality’. Case studies inclue British Airways, Arthur Brett & Sons, Jaguar and IBM. The reactions of top management and employees to the...

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