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One year later after his first visit, Gerry Robinson revisits Rotherham General Hospital to see how they are coping. What he finds both surprises and delights him. The hospital is now run efficiently,...
A record of a two-day conference of health professionals looking at making hospital discharge a less distressing experience, especially for older people, and improving the effectiveness of the system.
A video-based training resource to help managers, particularly healthcare professionals, to develop problem-solving skills. In 2 parts. 1) A case study of a hospital with increasing user demand, stressed...
In six parts, this video illustrates the many different activities of managers in the National Health Service. It focuses on motivation, looking at the work of staff at Dingleton Hospital in Scotland; deals...
Introduces the staff and services of the Portsmouth District Podiatry Service, showing the range of skills, care and value for money offered to clients.
Looks at the disciplinary interview, a key management tool. Shows an authentic case in which a nurse is interviewed following an alleged assault on a patient’s relative. The supporting material reinforces...
Difficult and controversial decisions are being made every day in the NHS. Looks at the closure of the children’s ward at Amersham Hospital in Buckinghamshire in April 1993, with the services transferred...
Introduces the Winchester Health Authority’s service for people with learning difficulties, showing the quality of life that can be obtained in the residential services, and also in the community.
Looks at how health in Britain is monitored, noting that general practices are now run more like businesses, giving doctors greater freedom to offer a wider range of services to patients. People are...
Nineteen ‘trigger videos’ in which health care staff are providing sexual counselling or encountering sexual harassment. Although most scenes are unresolved, four are ‘finished’- thus offering...
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