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Shows the different ways in which care providers around the country are putting the Changing Childbirth initiative into practice, and hears from women about the care they have received and what was important...
Examines some of the changes taking place in local authorities because of government legislation and fast-changing external environments. Concentrates on the introduction of market systems at community level...
Tom Peters discusses innovation and customer service in the health sector.
Shows the experiences of people who have a diagnosis of schizophrenia who are using mental health services. The nine sequences cover reflections on hospital, medication, relatives’ experiences, becoming...
In 1982 Devon Health Authority closed all its large mental hospitals and replaced them with care in the community, centred in mental health centres in the patient’s locality. This process had been...
Shows the work of the Family Centre in Corby, East Midlands, looking at the distinctive method of working with families that Pen Green has developed since its creation in 1982. The main focus is on the...
Video-based training that challenges staff groups to see difficult behaviour as one way in which a person may be trying to communicate something. The programme provides illustrative materials, raises...
Looks at some new forms of democracy which are emerging in the United Kingdom, concentrating on community democracy and looking at two examples, a community health project at North Kenton in Newcastle upon...
Describes the Elderly Persons Support Unit (EPSU) at Ecclesfield, the first of its kind in Great Britain and the first of five to serve Sheffield. The unit was established for 120 frail elderly people living...
Discusses health services in Rio de Janeiro, exploring the way the system works and conditions in the clinics, hospitals and dispensaries. Patients, doctors and government officials are dissatisfied with the...
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