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The Dying Matters Coalition aims to boost GPs’ confidence in initiating and undertaking end of life conversations. This DVD evolved from a series of GP confidence raising workshops held since 2011 where...
A powerful training tool for GPs which was released to coincide with research by Dying Matters which revealed that increasing GPs’ confidence in talking to patients about dying and death can transform end...
Health professionals have a responsibility to provide clear, concise and appropriate information to colleagues, patients and the wider community. This programme uses a combination of dramatised scenarios,...
This four-part series helps students improve their communication skills in four critical areas: listening, speaking, writing, and reading. Viewers are challenged to improve their habits and aim for several...
'Your laugh would always make me happy’. A young man whispers this to his aged grandmother, Peege, who, now blind and helpless, awaits death. Describes a family’s Christmas visit to their grandmother....
Textbooks speak of three management styles - autocratic, democratic and laisez faire, but how neatly do people fit into these categories? Four case studies show what happens in the real world. 1) Angel or...
Two programmes about communication skills and customer care in the building industry.
The reference work that enables the user to study emotions and learn the meanings of facial expressions and tone of voice, drawing on a comprehensive underlying audio-visual and text database. It consists of...
Divided into 8 15-minute episodes, this series provides a tool-kit of techniques and practical communication skills for survival in the workplace. Each programme takes an individual facing a communication...
A training package consisting of two videos showing employees how to get the best out of their colleagues by offering a range of practical skills to translate positive feelings and intentions into action....
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