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In any given ‘awkward’ situation at work, there are three distinct ways in which we can choose to behave - aggressively, passively or assertively. Using the drama of 6 realistic workplace situations...
Four case studies (starting out, Peter’s flyer, responding to a job ad, the speculative letter) and eight employment letters, to demonstrate that a job letter must be a business letter telling the reader...
Skills training in writing curricula vitae (CV) - which should be brief, relevant and have the single aim of winning an interview. The video invites the viewer to turn three rejected CVs into successful ones...
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