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Set in a dental practice, eight scenarios illustrate how poor communication skills can affect the relationship between patient and dentist.
Set in a dental practice, eight scenarios show how the adoption of good communication skills can both improve patient care and loyalty and be of positive benefit to the image of the practice in the community.
Tells the stories of HIV-infected drug users, filmed over three years. Shows how gaps in understanding between the drugs agencies and the AIDS agencies can leave both users and workers bewildered, frustrated...
The 26 trigger videos portray a wide range of situations in which difficult behaviour such as bullying, whinging, harassing and being inflexible has to be dealt with. The package provides trainers with the...
Four out of ten nurses suffer back pain while they are nursing. Aims to teach student nurses how to lift patients correctly and how to care for their backs. In 5 sections: 1) anatomy of your back, 2) moving...
A trigger video designed to raise awareness of the emotions and attitudes engendered by HIV/AIDS. The story line concerns a 16-year-old boy whose mother is ill in hospital with AIDS and is faced with the...
A video-based training pack on child protection. Using trigger material it aims to help those concerned explore their roles in relation to child protection and define what skills and knowledge they need to...
A modular video-based training in 20 units to help new managers understand the role within the organisation and to teach the essential personal and interpersonal skills. THE INCIDENT FILE consists of 38...
Contains 21 ‘trigger’ situations where ‘staff’ respond inappropriately to perfectly reasonable enquiries. The problems portrayed are of sex main types: bad information; rudeness, rigidity with...
Eight trigger tapes for use by pharmacy students in and exercise in interpersonal skills relating to the law and pharmacy. Each part lasts about a minute. The characters portrayed are played by professional...
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Learning on Screen