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Steps required to obtain the BS 5750 standard, and its advantages and disadvantages.
A video-based pack developed to aid in the initial phases of the implementation of quality improvement. Covers the meaning of ‘company-wide’, reasons why all employees should be involved, who the...
Part of a series aimed at helping the smaller businesses prepare for the Single Market. One of the outcomes of the Single Market is the recognition of the need for a quality standard that is approved and...
Covers the stages of implementation the BS 5750/ISO 9000 standard and includes interviews with managers who have already participated in the programme.
In two parts. Part 1 is a brief history of the BS 5750/ISO 9000 standard. Reviews fundamental principles, defines quality, and discusses the need for commitment by seniour managers and their involvement in...
Introduces the principles behind the quality initiatives leading to the BS 5750 standard. Smith and Jones provide a ready-made means of introducting the subject to an organisation.
Shows how to improve business performance through the implementation of quality management system (QMS) installation and TickIT certification (ISO 9000-3), illustrated through the experiences of a ficticious...
A staff development package designed to promote quality in residential homes by enhancing observation skills and encouraging the introduction of positive change through discussion. The video documents a day...
Looks at two different but complementary approaches to quality in business. Emphasises the practical aspects of implementing a quality system and features interviews with the management and staff of four...
Part of a series aimed at helping the smaller businesses prepare for the Single Market. The barriers to trade within the European Community are finally being removed to create a free and competitive market -...
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