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A companion film to MEETINGS BLOODY MEETINGS. Aims to develop the social skills of those who chair meetings.
Looks at motivation, communication, self-awareness, delegation, assertiveness, racial discrimination, sex discrimination and harassment.
Demonstrates the value of social skills for clinicians who have to deal with uncooperative or distressed patients.
Shows staff how to deal with customers on the telephone to enhance the image of the library.
Until recently law graduates entering the profession as solicitors had little opportunity to deal with clients or observe the subtleties of methods of approach. In this series several solicitors deal with a...
Shot in classrooms, workshops and in other areas outside the school; the film attempts to show the significant role of body language in the classroom and its relationship to the world outside. Specific...
Sexuality and communication as they relate to both the doctor/patient relationship and the husband/wife relationship. The physical and physiological aspects of sex, using role play.. How attitudes and...
Shows how to handle a potential customer. A range of interpersonal skills are demonstrated including: greeting, using customers’ names, building rapport, closing, using eye contact, asking questions,...
Shows the giving, receiving and passing on of information. A range of interpersonal skills are demonstrated including: greeting a customer, closing, questioning, listening, making notes, introducing a...
Shows how to say "no" in three different situations: to a request for an appointment; to a request to work late; to a request to change work priorities. Each situation has a different outcome: in the first...
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Learning on Screen