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Video-based training pack looking at communication in the context of everyday life and relationships. Aimed at 14-18 year-olds, young people are encouraged to talk about what goes wrong with communication...
Discusses what is required to be an effective negotiator. Using extracts from a negotiation in a civil case outside th court door prior to an interlocutory hearing, it examines the various elements that are...
Psychologists Eve Ash and Peter Quarry discuss self-empowerment - how to take responsibility without waiting for someone else to take the initiative making things happen and be effective. Shows how to...
Training video covering communication skills (speaking, listening, writing, understanding, body language), assertiveness (self-respect, respect for others, submissive and aggressive behaviour), presentation...
A suite of programs on communication skills for trainee doctors covering: opening a consulation; eliciting a patient’s views and concerns; summarising and clarifying; giving information; dealing with...
A videotape series for nurses aiming to stimulate group discussion about communication, help nurses identify specific communication skills and assist recognition of the personal barriers to using more...
Demonstrates how computer technologies are changing the ways in which we communicate with each other, looking at how far the technology used will determine the ideas or emotions that we communicate and...
A video-based training package examining the potential problems of managing a multi-cultural workforce, so as to avoid misunderstandings of attitudes, intentions, actions or ‘body language’. Provides...
Uses dramatised examples to train law practitioners in communications skills. Tim Brook-Taylor first shows how not to talk to the client and the consequences of getting it wrong. Professional barristers then...
Looks at the basic skills of advocacy through the vehicle of an opening speech for the prosecution. Tim Brooke-Taylor acts the role of a student attempting to learn the fundamental skills of advocacy -...
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