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Growth in the use of e-mail has been enormous - for both work and private purposes. E-mail is quick and easy to use, but it has many potential pitfalls, including legal dangers. This video points out the...
A programme designed for teaching English for business purposes. Looks at market research and the launch of a new product. It begins by looking at how large-scale market research is conducted in the...
A programme designed for teaching English for business purposes. Looks at recruitment procedures. In particular it looks at how Voluntary Services Overseas (VSO), a charitable organisation based in the UK,...
A video series designed to help companies achieve the Investors in People Standard. 1: The role of effective communication. 2: Ways of investing in staff development. 3: Ways in which managers can improve...
Demonstrates and communicates what it means to an organisation and its staff to achieve the Investors in People Standard. Shows how the standard will affect the way in which people work together and the...
Part of a series promoting an inclusive approach for long-term business competitiveness. This programme emphasises the need for effective communication and a case study looks at the FI Group, a software...
Language and skills training for specific areas of business, presenting models of good and bad practice. 1 (1995): Each of nine units focuses on a specific area, from planning and structuring a presentation,...
4 (1996): Factory tour - the production process; advertising and sponsorship; market survey - asking the questions; giving effective presentations; expressing preference; successful small talk; active...
A video-based training package linking cross-cultural awareness with effective communication. A number of paired sequences contrast a range of styles of communication, such as formal/informal,...
Four case studies (starting out, Peter’s flyer, responding to a job ad, the speculative letter) and eight employment letters, to demonstrate that a job letter must be a business letter telling the reader...
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