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Two videos on health and safety in the workplace. Available only as a pack. [See individual titles for synopses.]
A video-based training packs to present effect ways of tackling problems and addressing opportunities. Part 1: Highlights the common traps that problem-solving groups can fall into and provides guidelines...
Depicts the consequences of failing to put health and safety first in the factory. Demonstrates the legal and moral responsibilities of all supervisors and managers.
Dr Michael Hammer identifies the key ingredients of effective reengineering leadership and sets out guidelines for management for reengineering to succeed. He revisits the seven companies seen in...
Dr Michael Hammer explains the concept of reengineering and its benefits, using seven case studies of companies that have succeeded in the process. Front-line staff talk about how reengineering has affected...
Looks at safety in manufacturing and in office environments. Highlights a series of safety shortcomings that lead to a tragic accident. Stresses good safety practices and the legal responsibilities of...
Follows a manager as she implements a new computerised system within her department, and members of her staff as they experience the four common phases of change: denial, resistance, exploration, and...
Training programme looking customer service issues. Follows the experience of a man who, although let down by his garage, his bank, his dry cleaners, and the airline and hotel he uses, remains calm and...
Consists of two programmes dealing with body language, designed for use in training situations.
Looks at the external events that put a person under pressure and the internal responses to these events, looking at how to identify the symptoms of stress, how to understand the common causes of stress, and...
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