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A course looking at the changing role of the manager and different management styles. Examines the negotiation and mediation skills of David Hibling, the manager of Zippo’s Circus. He has to walk a...
Video-based pack designed to provide practical training sessions in peer mediation for primary and secondary pupils. The package consists of a handbook, video and ‘Let’s Mediate’ textbook. The five...
A video-based resource pack intended to enable teenagers to look closely at people in conflict - how conflict is caused and how it is resolved. Nine case studies look at 1) Road Rage; 2) Bullying at School;...
Documents the development of an innovative peer mediation service across the inner-city community in Sandwell, Birmingham. Focuses on the development of the service within a large high school, and follows a...
Looks at the Coogler model in family mediation, explaining its key features and using as an illustration a married couple involved in mediation with an experienced mediator. Demonstrates and emphasises the...
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