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Management styles are characteristic ways of making decisions and relating to subordinates. The predominant management styles are commonly defined as autocratic, persuasive, consultative, participative and...
Ann Sherry has broad leadership experience in both private and public sectors. In this programme she debunks some common myths about leadership and leadership styles. She discusses the qualities of good...
The four DVDs in the series provide dramatised case studies to help leaders, managers and team members to overcome leadership blunders, personality clashes, client service disasters and bullying and...
A series focusing on core skills for leadership and management effectiveness. At the moment it consists of three, interactive DVDs on the topics of coaching, leadership and delegation. The company have taken...
MANAGING DIFFICULT CONVERSATIONS will help managers identify and adjust thought patterns before approaching the difficult conversations that are an inevitable fact of business life. The interactive course...
This DVD contains five programmes from the OU course Problem Solving and Improvement (T889) that are associated with Blocks 3: Techniques, Block 4: Methods and Approaches and Block 5: Managing Problem...
A training package dealing with religious diversity in the workplace in light of the introduction of the Employment Equality (Religion or Belief) Regulations 2003.The package offers a guide to the most...
A video-based package on maximising the potential of our diverse workforce. The UK workforce is more diverse that it has ever been. There are more women, ethnic minorities and disabled people in the...
A two-video package designed to show the main skills and processes involved in managing people at work, from managing performance to dealing with grievances. Designed as a primer, rather than an in-depth...
This video can be used to enhance understanding of continual improvement techniques in the automotive industry. The automotive industry is one of the most competitive in the world and companies have long...
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