British Universities Film & Video Council

moving image and sound, knowledge and access

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  1. Raising Standards in Schools (2001 Video)

    Subject
    Education
    Distribution
    Sale, Videocassette. VHS. col. 15 min., 2001 sale: £99.00 (+VAT +p&p) each module 2001 sale: £499.95 (+VAT +p&p) the set

    A video-based training package for interview skills training for school governors, headteachers and senior teachers, to ensure that key personnel procedures are fair, consistent and procedurally correct. The...

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  2. Some Like It Hotter!: Handling Complaints in Residential Care (1994 Video)

    Subject
    Social welfare
    Distribution
    out of distribution, Videocassette. VHS. col. 19 min.

    A video-based pack offering training in examining complaints and the complaining process in residential homes. An audio documentary introduces the procedures to follow and the people to contact when things...

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  3. Hearing Explained, The (1993 Video)

    Subject
    Medical sciences
    Distribution
    Sale, Videocassette. Standard formats. col. 9 min., 1996 sale: £25.00 (inclusive)

    Shows both parties how a Service Committee hearing against a general practitioner is conducted. The procedure is also relevant for complaints against dentists, opticians and pharmacists.

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  4. Letter, The (1984 Film)

    Producer
    P Ford
    Subject
    Medical sciences
    Distribution
    Film (16mm)

    Clarifies the principal issues concerning complaints procedures in general practice so as to help doctors deal with complaints in an appropriate manner.

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