British Universities Film & Video Council

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Practical Strategies for Resolving Conflict

Synopsis
Care workers looking after elderly patients often find themselves in positions where they need to think on their feet and deal with conflict effectively. Through various dramatised scenarios, this programme looks at a range of typical situations in an aged care environment where conflict can occur. In each case, several potential responses to the situation are examined and conclusions drawn about the most effective and appropriate ways to deal with them. Scenarios include conflict between carers and relatives, conflict between peers, conflict between carers and doctors, and conflict between carers and administrators.
Language
English
Country
Australia
Year of release
2010
Subjects
Social welfare
Keywords
carers; conflict resolution; elderly persons; residential care

Distribution Formats

Type
DVD
Format
Region 2 PAL
Price
£49.00 (DVD), £20.00 (1 Year Digital Licence), £49.00 (3 Year Digital Licence)
Availability
Sale
Duration/Size
18 minutes
Year
2010

Production Company

Name

Video Education Australasia c/o ClickView

Email
info@clickview.com.au
Web
http://www.vea.com.au/ External site opens in new window
Address
Suite 125, Jones Bay Wharf
26-32 Pirrama Road
Pyrmont
NSW 2009
Australia
Notes
UK agents: Boulton Hawker. VEA owned by ClickView.

Distributor

Name

Classroom Video

Notes
NB Classroom Video ceased trading in January 2015. Potential customers are directed to DVD sales enquiries are directed to sales@boultonhawker.co.uk and are asked to note that not all third party, or proprietary content which includes videos produced by VEA, Classroom Video, Online Classroom and Training Point will be available from Boulton Hawker. Streaming customers are asked to be aware that: All current licences will remain active for the duration of their license period (including embed links and clips that you have created) No streaming licence can be renewed after the existing license period has lapsed Classroom Video’s parent company VEA will manage existing streaming licences from a technical and administrative perspective. For all enquiries please contact support@vea.com.au

Record Stats

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