British Universities Film & Video Council

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Just Do It

Synopsis
A course looking at the changing role of the manager and different management styles. The Chief Environmental Health Officer at Bromley Council has created a highly customer-responsive culture through the empowerment of his team of 90 staff. He believes that "Quality is whatever the customer says it is". This cultural change has transformed the department and brought a number of awards. This success is due to applying private sector business practice to a public sector organisation.
Series
Crunch, The, Course Som-Crunch
Language
English
Country
Great Britain
Year of release
2001
Year of production
2000
Availability
Out of distribution
Subjects
Business studies
Keywords
customer relations; local government; quality standards; public sector organisations

Distribution Formats

Type
DVD
Format
PAL
Price
£34.99
Availability
Sale
Duration/Size
29 minutes
Year
2012

Type
VHS
Format
PAL
Price
£75.00
Availability
Sale
Duration/Size
29 minutes
Year
2003

Production Company

Name

Open University Production Centre

Distributor

Name

Open University Worldwide

Web
http://www.ouw.co.uk External site opens in new window
Phone
+44 (0) 1908 274066
Address
Walton Hall
Milton Keynes
MK7 6AA
Notes
NB. As of May 2016 Open University Worldwide are no longer distributing DVDs. They have posted this message on their website: ‘Unfortunately Open University Worldwide Limited has decided that product sales are no longer viable given the reduced funding to Higher Education institutions and diminishing demand for the products we have traditionally stocked. At present the Open University Students Association (OUSA) will continue to sell the "Good Study Guide", and we are in discussion with other possible distributors to continue to make The Open University’s products available for purchase. As soon as we have any information on other channels of distribution we will update this notice’. Some products are still available via second hand dealers on Amazon.co.uk

Related

Name

Canny Store

Web
https://cannystore.com/ External site opens in new window
Phone
01789 207440
Address
The Mansley Centre
Timothy’s Bridge Road
Stratford upon Avon
CV37 9NQ

Record Stats

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