British Universities Film & Video Council

moving image and sound, knowledge and access

Dealing with Aggression in the Public Sector

Synopsis
Four modules with re-enactments of real-life situations in which public sector employees find themselves threatened. Includes discussion of motivations and ways of diffusing the situations.
Language
English
Country
Great Britain
Medium
Video; Videocassette. VHS. col. 24 min.
Year of production
1998
Availability
Sale; 1998 sale: £199.95 (+VAT +p&p)
Documentation
Accompanying script with discussion notes.
Uses
Staff training in dealing with aggression and violence.
Subjects
Business studies
Keywords
aggression; communication skills; interpersonal skills; personal safety

Production Company

Name

Merlin Communications (UK) Ltd

Sponsor

Name

Berkshire County Council

Distributor

Name

Merlin Communications (UK) Ltd

Web
http://www.merlincommunications.co.uk External site opens in new window
Phone
01285 641851
Fax
01285 643164
Address
3 Dyer Street
Cirencester
Glos
GL7 2PP

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