Successful Interviewing

Synopsis: Three packages addressing the full range of interview situations in management situations. The drama-based programmes follow the staff of MacGregor Mouldings as they develop successful techniques to avoid making costly mistakes Teview sections highlight key training points.
1: Recruitment interviewing. Covers: the ‘halo’ effect, open and closed questions, leading and probing questions, planning the interview.
2: Interviews with existing staff. Covers: open and closed questions, positive and negative statements, formal and information interviewing.
3: Confrontational and dismissal interviews. Demonstrates: how to diffuse anger, how to deal with a grievance, how to use assertiveness and honesty in difficult interviews.
Language: English
Country: Great Britain
Medium: Video; Videocassette. Standard formats. col. 3 x 40 min.
Year of production: 1989
Availability: Sale; 1997 sale: £195.00 (+VAT +p&p) each
Notes: Reviewed in British Council FVR 189 (9/89).
Reviewed by Judith Dobbyn in the ‘Times Educational Supplement’ (11 8/89).
Documentation: Accompanying training notes.
Subjects: Business studies
Keywords: appraisal interviewing; disciplinary interviewing; interview techniques; personnel management; selection interviewing

Producer

Tony Roberts

Writer

Jack Gratus

Cast

Jack Gratus

Title: Right fit, The (selection interviews)
Synopsis: 1: Recruitment interviewing. Covers: the 'halo' effect, open and closed questions, leading and probing questions, planning the interview.
Title: Nobody’s perfect (appraisals, information gathering and disciplinary interviews)
Synopsis: 2: Interviews with existing staff. Covers: open and closed questions, positive and negative statements, formal and information interviewing.
Title: Tough ones, The (counselling, confrontational and dismissal interviews)
Synopsis: 3: Confrontational and dismissal interviews. Demonstrates: how to diffuse anger, how to deal with a grievance, how to use assertiveness and honesty in difficult interviews.

Name: BBC Active Video for Learning - now BBC Learning
Contact: Carolina Fernandez Jeremy Wilcox (CF - for educational enquiries JW - channel sales manager)
Email: BBCStudiosLearning@bbc.com
Web: https://www.bbcstudioslearning.com/ External site opens in new window
Phone: +44 (0) 20 8433 1009
Address: BBC Studios Limited
Television Centre
101 Wood Lane
London
W12 7FA
UK
Notes: The BBC Active company has now been absorbed within BBC Learning, a division of BBC Studios. It was originally a joint venture between BBC Worldwide and Pearson Education. Formerly known as ‘BBC Worldwide Learning Studies’ and before that as ‘Videos for Education & Training’

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British Universities Film & Video Council