Awkward Libraries
- Synopsis
- Contains 21 ‘trigger’ situations where ‘staff’ respond inappropriately to perfectly reasonable enquiries. The problems portrayed are of sex main types: bad information; rudeness, rigidity with rules; inconsistency; simply not coping; prejudice. A companion piece to AWKWARD READERS amd AWKWARD COLLEAGUES.
- Language
- English
- Country
- Great Britain
- Medium
- Video; Videocassette. Standard formats. col. 13 min.
- Year of production
- 1989
- Availability
- Sale; 1997 sale: £35.00 (+VAT +p&p)
- Documentation
- Accompanying booklet.
- Uses
- Training front-line library staff in customer care.
- Subjects
- Librarianship
- Keywords
- libraries; library personnel; trigger videos
Credits
- Director
- Martin Hayden
- Writer
- Martin Hayden; Sandy Davies
Production Company
Distributor
- Name
University of Brighton Media Services
- Notes
- NB. This distributor is no longer active
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