British Universities Film & Video Council

moving image and sound, knowledge and access

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31-40 of 94 results | Page 4 of 10
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  1. Dealing with Difficult People (1996 Video)

    Subject
    Business studies
    Distribution
    Sale, Videocassette. VHS. col. 17 min., 2004 sale: £75.00 (+VAT +p&p)

    Psychologists Eve Ash and Peter Quarry discuss ways of handling difficult people, including someone who interrupts constantly, or is angry and abusive, or a supervisor who gives no support, or the quiet...

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  2. Exchange of Information: The Tourist Office

    Subject
    Business studies
    Distribution
    Sale, VHS (PAL, 15 minutes), £45.00 (+VAT +p&p)

    Shows the giving, receiving and passing on of information. A range of interpersonal skills are demonstrated including: greeting a customer, closing, questioning, listening, making notes, introducing a...

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  3. Professional Development of Personal Tutors, The (1989 Video)

    Subject
    Education; Psychology
    Distribution
    Sale, Videocassette. VHS. col. 42 min.

    Four interviews with students which explore the role of the personal tutor and the nature of the personal tutor/student relationship.

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  4. Handling Angry Callers (2006)

    Subject
    Business studies; Psychology
    Distribution
    Sale, DVD, £1119.00

    A training film showing how to deal with angry phone calls in a way that will reduce the caller’s anger and reduce the stress caused by the person dealing with their anger. Shows three different call...

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  5. Business Etiquette (2003)

    Subject
    Business studies
    Distribution
    Sale, VHS (17 minutes), £99.00

    A discussion betwen psychologists Eve Ash and Peter Quarry on the principles and importance of business etiquette.

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  6. Counselling and Advice Across Cultures (1990 Video)

    Subject
    Psychology; Social welfare
    Distribution
    Sale, Videocassette. Standard formats. col. 45 min.

    Case study material in which most participants were unaware of the cameras. Demonstrates the contrasts between English and Asian conventions in advice centre interviewing. Useful both for the academic study...

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  7. Reflections in Counselling

    Subject
    Mental Health and Counselling
    Distribution
    Sale, CD-ROM (PC Version), £15.00

    An interactive programme that allows the user to experiment with a range of counselling interventions. Presents a "virtual client" makes an opening statement. Users are then offered a choice of interventions...

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  8. Solving Performance Problems: The Performance Improvement Plan (2002)

    Subject
    Business studies
    Distribution
    Sale, DVD (Region 2 PAL, 32 min), £985.00

    A video-based training package designed to give managers the skills, tools and confidence to solve performance problems constructively and swiftly. Using The Performance Improvement Plan, managers will be...

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  9. Eros, Love and Lies (1987 Video)

    Subject
    Psychology
    Distribution
    OUT OF DISTRIBUTION IN UK, Videocassette. VHS. col. 55 min.

    Psychiatrist R D Laing explores the dynamics of human relationships and the necessity of bringing honesty to our lives. He speaks of the incompatible contradictions that enmesh us in a web of lies, a system...

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  10. Understanding Body Language (2002)

    Subject
    Business studies; Psychology
    Distribution
    Sale, VHS (14 minutes), £99.00+ VAT +p&p

    Explains the clues given in body language about feelings, motivation and attitudes. Understanding body language helps to improve communication.

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