British Universities Film & Video Council

moving image and sound, knowledge and access

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  1. Letter, The (1984 Film)

    Producer
    P Ford
    Subject
    Medical sciences
    Distribution
    Film (16mm)

    Clarifies the principal issues concerning complaints procedures in general practice so as to help doctors deal with complaints in an appropriate manner.

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  2. Police complaints procedures (1981)

    Genre
    Speech

    House of Commons speech by Home Secretary William (Willie) Whitelaw on the need for change in the system of dealing with complaints against the police and possible changes in police powers, following a Royal...

    LBC IRN LBC IRN Radio Radio Online Online Audio Audio
  3. Raising Standards in Schools (2001 Video)

    Subject
    Education
    Distribution
    Sale, Videocassette. VHS. col. 15 min., 2001 sale: £99.00 (+VAT +p&p) each module 2001 sale: £499.95 (+VAT +p&p) the set

    A video-based training package for interview skills training for school governors, headteachers and senior teachers, to ensure that key personnel procedures are fair, consistent and procedurally correct. The...

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  4. Hearing Explained, The (1993 Video)

    Subject
    Medical sciences
    Distribution
    Sale, Videocassette. Standard formats. col. 9 min., 1996 sale: £25.00 (inclusive)

    Shows both parties how a Service Committee hearing against a general practitioner is conducted. The procedure is also relevant for complaints against dentists, opticians and pharmacists.

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  5. Some Like It Hotter!: Handling Complaints in Residential Care (1994 Video)

    Subject
    Social welfare
    Distribution
    out of distribution, Videocassette. VHS. col. 19 min.

    A video-based pack offering training in examining complaints and the complaining process in residential homes. An audio documentary introduces the procedures to follow and the people to contact when things...

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  6. Ignorance is This (1995 Video)

    Subject
    Business studies
    Distribution
    Hire Sale, Videocassette. VHS. col. 12 min., 2000 hire: £35.25 (inclusive) 2000 sale: £105.75 (inclusive)

    Aims to develop awareness of racial harassment in the workplace, with examples and practical suggestions to help reduce the problem. Emphasises throughout that any racial group can be subject to harassment....

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  7. Victims of Care (1997 Video)

    Subject
    Social welfare
    Distribution
    Sale, Videocassette. VHS. col. 28 min., 1999 sale: £75.00 (+VAT +p&p)

    A video-based training programme concerning the abuse and mistreatment of older people in residential and nursing care. The video focuses on the disturbing experiences of one particular family who found...

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